Privacy Policy
Last updated: December 2024
1. Introduction
Hung.market ("we," "our," or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Account Information
- Email address
- Username
- Password (encrypted)
- Profile information you choose to provide
Verification Data
- Roblox account ID (when you link your account)
- Discord verification data (when applicable)
- Other platform verification information
Transaction & Activity Data
- Listings you create or interact with
- Messages sent through the platform
- Trade history and outcomes
- Trust score components and reputation data
Technical Data
- IP address
- Browser type and version
- Device information
- Session data and cookies
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Platform services
- Process transactions and facilitate trades
- Calculate and display trust scores and reputation
- Communicate with you about your account and transactions
- Detect and prevent fraud, abuse, and security threats
- Improve our services and user experience
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share information in these circumstances:
- With Other Users: Your username, trust score, and public profile information are visible to other users.
- For Dispute Resolution: Relevant transaction data may be shared with middlemen or administrators handling disputes.
- Legal Requirements: We may disclose information if required by law or to protect our rights and users' safety.
- Service Providers: We may share data with trusted service providers who assist in operating the Platform.
5. Data Security
🔒 Security Measures
- SSL/TLS encryption for all data transmission
- Encrypted password storage using industry-standard algorithms
- Regular security audits and monitoring
- Access controls and authentication requirements
While we implement robust security measures, no system is completely secure. You are responsible for maintaining the security of your account credentials.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Maintain your login session
- Remember your preferences
- Analyze platform usage and performance
- Detect and prevent fraudulent activity
You can control cookies through your browser settings, but disabling them may affect Platform functionality.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account (subject to legal retention requirements)
- Export your data in a portable format
- Opt out of non-essential communications
To exercise these rights, contact us through the Platform's support system.
8. Data Retention
We retain your information for as long as your account is active and as needed to provide services. Transaction records may be retained longer for dispute resolution and legal compliance. After account deletion, we may retain certain data for security and fraud prevention purposes.
9. Children's Privacy
The Platform is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
10. International Users
By using the Platform, you consent to the transfer and processing of your information in jurisdictions where we operate. We take steps to ensure your data is protected regardless of where it is processed.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the Platform or via email. Your continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or your personal data, please contact us through the Platform's support system or report feature.